Guidelines for eibe suppliers

The name eibe is synonymous with "safety, environment, play value and quality". In today's ultra-competitive world, the quality of a product is imperative and our ongoing promise is to continue to deliver the very best goods and services to customers all over the world.

This brochure intends to give you some information about the purchasing department of eibe Produktion + Vertriebs GmbH & Co. KG. We wish to show all existing and new suppliers the easiest way to achieve a close, trustworthy, fair and mutually beneficial partnership. A key factor of our cooperation with you is a high degree of flexibility and an adherence to quality and delivery schedules.

These form the basis of our deliver promise to customers that exactly corresponds to their wishes.

Our customers increasingly demand shorter delivery periods and better adaptation to the market situation. We will not be able to meet these requirements unless you back us all the way and your own standards are as high as those of eibe.

Goals

eibe has but one goal: to fully meet our customers' requests and expectations. To reach this goal, we need to constantly improve our purchasing.

We need to:

• remain our customers' competent and proficient partner,
• reduce our costs,
• improve our processes,
• assure our quality, and
• keep to deadlines.

This is impossible without your help and cooperation.

Cooperation

For a successful relationship with eibe, you must meet the following preconditions:

• 100% quality
• 100% reliability in your deliveries
• competitive prices
• provision of services, and
• advance information in case of malfunctions.

Your performance will be regularly assessed by the eibe purchasing department pursuant to the quality and environmental management standard DIN EN ISO 9001.

Reliable deliveries

To be a reliable provider, eibe must be absolutely certain that you will supply the items exactly on the date specified in the purchase order. It is mandatory that packaging and/or dispatch specifications are observed. If you anticipate that you may not be able to meet the specified delivery date, you must immediately inform the eibe purchasing department. The reasons for the delay in delivery must be investigated and remedied. In case of emergency, all possible measures must be taken to reduce the regular delivery period.

Competitiveness

If the eibe purchasing department is offered lower prices for significant products with a high sales potential, the existing suppliers are offered the opportunity to re-evaluate their prices.

Final notes

eibe plans to have cooperative, future- and market-oriented partnerships with its suppliers, orientated towards customer satisfaction as a primary goal. Please feel free to submit your suggestions and proposals to that effect. Thank you very much.

Register your company in our supplier database.

Terms and Conditions of Purchasing (53 kb, German)

Guidelines for eibe Suppliers (24 kb, German)