Customer Feedback Survey

Customer Service Excellence is at the very core of our "Complete Inspiration" pledge, so please take a few moments to complete our eibe "Satisfaction Survey". 

Your responses will enable us to address any issues that arise, as well as to better target our products and services to meet your needs. 

The survey will take between 5 and 10 minutes to complete and all responses will be kept totally confidential.

Customer Feedback Survey

Please rate your level of satisfaction with your eibe Play Consultant in the following areas

How important are the following characteristics when purchasing this type of product/service?

How likely are you to recommend the eibe range of product to a colleague?

Thinking of your most recent experience with eibe, how much do you agree with the following statements?

What do you particularly...

Thinking of similar products/services offered by other companies, how would you compare eibe's offering to them?

Has there been any initial feedback about the design and equipment from children or parents?

Do you have any suggestions on how we may improve the eibe product range or our customer service offering?

About You

(You may wish to leave these fields blank, although if there is a specific issue raised, obviously it will help us address it better if we can contact you directly about it)

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